Common Questions, Clear Answers

Everything you need to know about us.

How can I join 1Pharmacy?

It’s very simple, fill your pharmacy & contact details. Your onboarding assistant will get in touch with you within 30 minutes. You can also call us or WhatsApp on 9606077669 and we will immediately help you get started.

How can I schedule a demo?

Click Schedule a Demo, choose your preferred slot. We will setup a demo with our product expert.

Is my data safe?

Our built-in security features make sure your data is fully protected and cannot be accessed without your passcode. As a pharmacy owner, you have complete control to decide who can access data. We follow best security practices including end to end encryption, granular access control and activity logging to ensure your data is safe and secure.

How to avail a free trial?

Click contact us & fill your pharmacy & contact details. Our support team will activate your free trial within 30 minutes.

Is 1Pharmacy available in my city?

Any pharmacy in India can install our software provided you have all required licenses in place. We provide online support all across India. Our on-site support is currently available at Bangalore, Hyderabad, Lucknow and Mysore.

Can I create my sales bills even when there is no internet?

YES, you saw it right. 1Pharmacy can work perfectly well even in low internet conditions.

Does 1Pharmacy support Multi-store / Wholesale pharmacy business?

Of course, we support single, multi/chain & distributor pharmacies. Our products is customised based on your requirements.

What are the prices of 1Pharmacy?

Our mission is to provide best technology solutions to Pharmacies across the country at affordable prices. Please contact us, fill your pharmacy & contact details, your sales assistant will assist you with best subscriptions plans.

Will AMC charges increase every year?

No! We commit AMC Charges upfront for 3 years. There will be nominal increase beyond that.

Will I be charged for updates?

All future updates are FREE OF COST. Be it on Web ROS or Mobile ROS or Whatsapp Assistant.

How easy is it to migrate from my current software?

Although existing ERP tools don’t allow easy download of your existing data but your expert onboarding Assistant will help ensure that the whole process is easy & hassle free.